Refund policy
Return & Refund Policy
Store Name: Akisa
Contact: support@akisa.in
At Akisa, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.
Returns
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You can request a return within 7 days of receiving your order.
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To be eligible, items must be unused, in original condition, and with all tags and packaging intact.
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To initiate a return, email us at support@akisa.in with your order number and reason for return.
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Once approved, you’ll receive instructions for sending the product back to us.
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Return shipping charges will be borne by the customer unless the product is defective or incorrect.
Refunds
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After we receive and inspect your return, we’ll notify you of the refund status.
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If approved, your refund will be credited to your original payment method within 5–7 business days.
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In case of COD orders, refunds will be processed via UPI or bank transfer. We’ll contact you for details after return approval.
Non-returnable items
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Items on sale or clearance are non-returnable unless damaged.
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Personalized or custom-made products cannot be returned.
For any questions, feel free to contact us at support@akisa.in.
We’re always happy to assist!